We designed a user-centered, data-driven building management platform for Leaftech—merging cutting-edge digital twin technology with intuitive workflows that simplify complexity for real users.
Challenge and objectives
Leaftech set out to launch a fully data-driven platform that could streamline the daily work of property managers, facility operators, and building owners—while flexing to the diverse needs of each persona. The challenge was to ensure the first MVP didn’t just showcase technology, but solved real operational pain points with a platform that was powerful and effortless to use.
Our approach
and deliverables
User Research & Persona Mapping
Conducted in-depth interviews and workflow analysis to uncover core pain points, motivations, and requirements—insights that shaped both product vision and technical direction.
Solution Design for Real Workflows
Designed features and user journeys that addressed urgent challenges, from intuitive navigation to actionable data visualizations—anchored in the platform’s digital twin model.
Iterative Testing & Refinement
Built rapid prototypes and tested them directly with building managers and operators, refining every detail of the interface and user journey based on authentic feedback.
